Support
At Inmerion Casino, we believe that exceptional gaming experiences go hand-in-hand with outstanding customer support. Our dedicated team works around the clock to ensure your gaming journey remains smooth and enjoyable.
Instant Assistance via Live Chat
Need help right away? Our live chat support is available 24/7, putting you in touch with a real person in under 60 seconds. Whether you have questions about your account, payments, or game rules, our friendly support agents are ready to assist you immediately.
Email Support
For more detailed inquiries, reach out to us at support@inmerioncasino.com. Our team aims to respond to all email queries within 2 hours during peak times and even faster during off-peak hours. Feel free to attach screenshots or additional information to help us resolve your issue efficiently.
Comprehensive Help Center
Before reaching out, you might find your answer in our extensive FAQ section. We've compiled solutions to common questions about account verification, deposit methods, withdrawal processes, and bonus terms. This self-service option gives you immediate answers to frequently asked questions.
Cryptocurrency Specialists
As a leader in crypto gaming, we offer specialized support for all cryptocurrency transactions. Our team is well-versed in handling Bitcoin, Ethereum, Litecoin, and Bitcoin Cash payments, ensuring smooth deposits and withdrawals through these payment channels.
Game-Specific Support
Having trouble with a particular game? Our support team includes gaming specialists familiar with our entire catalog of 5,000+ titles from providers like Evolution Gaming, Pragmatic Play, and Betsoft. They can help troubleshoot any game-related issues you might encounter.
Bonus and Promotion Guidance
Confused about our 20% daily cashback or welcome package terms? Our support team can clarify any questions about promotional offers, wagering requirements, and eligible games to ensure you make the most of your bonuses.
Dedicated Account Managers
High-volume players receive personalized attention through dedicated account managers who provide tailored assistance and exclusive offers based on your playing preferences and history.
Your Feedback Matters
We continuously improve our services based on player feedback. After each support interaction, you'll have the opportunity to rate your experience and provide suggestions for improvement. Your input helps us enhance our support quality for everyone.
Responsible Gaming Support
Our team is trained to provide resources and assistance for responsible gaming practices. If you need help setting limits or have concerns about your gaming habits, our support staff can guide you to appropriate tools and resources.
Remember, at Inmerion Casino, you're never more than a click away from expert assistance. We're committed to providing prompt, professional, and friendly support whenever you need it.